Shipping policy

Due to the pandemic and social distancing safety precautions, shipping and delivery may be delayed. We use UPS, USPS, DHL, and FedEx options for shipping. Please note that after we scan your label for shipping and drop it off at which ever entity you use, it still has to go through their process. Please allow additional time for deliery expectations.

We process all orders within 3 to 7 days depending on availability and pre-sale status.

In the case that your order hasn't reached you in a reasonable time, please recheck your tracking information. Contact the carrier to inquire, then contact us if you are still unable to get answers please contact us at houseofsamonline@gmail.com.